Updated in February - 2025 | Subscribe to watch greytHR how-to video
The creche facility is an essential service that supports working mothers by providing safe and reliable childcare during working hours. The greytHR Request Hub allows women employees to request access to the creche facility through a streamlined and structured workflow, ensuring timely approvals and arrangements.
The greytHR Request Hub feature automates the submission, verification, and approval processes, reducing manual effort for HR teams and ensuring compliance with organizational policies.
Efficiently managing creche facility requests requires gathering child details, verifying employee eligibility, and coordinating with the creche service provider. Without an organized workflow, handling submissions and approvals can become a complex and time-consuming task.
Employee (Request Initiator)
HR Admin (Request Reviewer)
Manager (Request Approver)
Admins can configure a customized workflow policy for women employees for creche facility requests using the greytHR Request Hub.
From the Admin portal, go to Workflow > Setup > Workflow Levels.
Click Add Workflow Levels.
Under General Settings:
Select the Workflow Type as Request Hub.
Enter the Policy Name as Creche Facility Request Workflow Policy and provide Policy Description.
Select the Request Type as Creche Facility Request.
Note: You can click the Edit icon to add or modify request types according to your company’s requirements.
Choose the desired Employee Filter.
Click Save Policy and Next to proceed to the Workflow Levels settings.
Select the Workflow Initiator as Employee.
Click Add Task to create a task list for the initiator. Tasks may include
Providing Child’s Details (Name, Age, Special Requirements).
Specifying the Preferred Creche Facility Location.
Uploading Supporting Documents (if applicable).
Click Add Form to create a customized form for the reviewer.
Click Save.
Select the Make Attachments Mandatory for Reviewer checkbox if applicable.
Click Save to finalize the task creation.
Similarly, you can create a task list for the selected reviewer. Click Add Task. Tasks may include
Reviewing the Employee’s Request and Documents.
Verifying Creche Facility Availability.
Confirming Employee Eligibility and Allocating the Facility.
Note: Repeat these steps to add more tasks for reviewers.
Select the required number of Levels (1 Level/2 Levels/3 Levels/4 Levels/5 Levels).
Select Application Actions based on your requirements.
Available actions for reviewers include:
Approve & Forward: Approve the request and forward it to the next reviewer (available when multiple reviewers exist).
Reject: Reject the request (available for all reviewer levels).
Auto-forward Due Days: Specify the number of days after which, if the reviewer does not take action, the task automatically moves to the next-level reviewer.
Click Next to proceed to Workflow Policy Settings.
Select the Escalation Duration and Escalation Point. If the final reviewer does not take action within the specified duration, the request escalates to the designated escalation point.
Enable Initiator Actions, such as:
Initiator can reopen the workflow.
Enable auto-close based on your requirements.
Info: If you enable auto-close, define the auto-close duration. The system calculates the duration from the request initiation date.
Click Review and Submit to finalize the workflow policy for creche facility requests.
After creating a Request Hub policy, you need to activate it to reflect in the greytHR ESS portal. Click the Activate button on the policy card and choose the required date.
You cannot edit the policy after activation, but you can delete it by clicking Delete. The request also gets deleted from the greytHR ESS portal.
Once the workflow is set up, women employees can initiate creche facility requests from the greytHR ESS portal by navigating to Request Hub.
Select the Request Type as Creche Facility Request.
Add Remarks and set the Priority Level.
Add a CC if you want to notify another employee.
Complete the task, fill out the form, Mark as Completed, and save the changes.
Click Submit.
Once the women employee submits the Creche Facility Request, it is sent to the designated reviewers (such as managers, or HR admins) for approval.
To take action on creche facility requests reviewers must log in to the greytHR ESS portal and go to To Do > Review.
Click Request Hub.
Select the required request and click View Details.
On the Review Request page, complete the assigned task if any.
Note: You can view the previous actions under the Event Timeline section.
Click Accept/Reject.