Enhance PSP operations with greytHR PRO

Updated in August - 2024 | Subscribe to watch greytHR how-to video

For PSPs, handling multiple greytHR accounts increases operational complexity and data security risks. They also face challenges maintaining service continuity or staff availability during critical payroll processing periods.

greytHR PRO is a tool that allows the Payroll Service Providers (PSPs), to securely access and manage multiple client greytHR accounts. It allows the PSP admins to regulate team member access and oversee employee interactions within these client accounts. This enhances productivity and ensures data security when managing client information.

Note: Reach out to our support team and raise a request to access greytHR PRO. 

Features of greytHR PRO

The following are the features of greytHR PRO:

• Efficient assignment of processors to clients.

• Seamless access to client accounts.

• Simplified assignment of access permissions.

Parties involved in greytHR PRO

1. greytHR’s internal team: greytHR’s Implementation team enables the PSPs to access the greytHR PRO account.

2. PSP: Payroll Service Providers can securely log in to multiple greytHR accounts of clients.

3. PSPs team members: PSPs can grant access to their team members to log in to clients' greytHR accounts.

Benefits 

1. The system enables accessing greytHR accounts of clients seamlessly through Single Sign-On (SSO), ensuring efficient account management.

2. greytHR PRO allows creating and managing team members, assigning clients to them, and transferring clients between team members as needed.

3. Users can easily monitor payroll processing status and stay informed about monthly due dates for streamlined payroll management.

4. It also provides comprehensive features like viewing activity logs, support ticket tracking, and accessing news and alerts from greytHR regarding product updates and regulatory changes.

You can view the following tabs in the greytHR PRO account:

1. Dashboard: Provides a comprehensive payroll and client health overview of the greytHR accounts through individual cards such as Client Payroll Overview, Client Health, Client Trend, and Client list. 

2. Teams: Monitor team insights, and add and manage users of the greytHR PRO account. 

3. Clients: Manage and directly login to clients' greytHR accounts.

4. Roles: Synchronize greytHR roles across multiple greytHR accounts.

5. Help Desk: View and track clients’ employee ticket information.

6. News and Alerts: Access news and alerts regarding greytHR products and compliance updates.

You can perform the following actions on the greytHR PRO account:

1. Assign team members access to greytHR PRO account

2. Assign clients to team members

3. Move the clients

4. Log in to customers'/clients' greytHR accounts

5. Assign new team members to clients

6. Map greytHR PRO roles to greytHR roles

7. Synchronize greytHR roles with client accounts

8. Set up a pay policy

9. Schedule payroll calendar using Payroll Scheduler

10. Manage payroll schedules and track milestones with Workcenter

Other related links:

• Get Started With greytHR PRO

• Simplify Role Management in greytHR PRO

• Setup and Track Clients’ Payroll Calendar

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