The Event Notification page in the greytHR Admin portal displays a list of event notifications in the application. You can create a new notification on the page. The page allows you to trigger notifications automatically when the event occurs.

You can send notifications for events such as Add Employee, Asset Allocation, Attendance Override, Attendance Regularization Apply, Document Upload, Create Payroll, and Permission Requests. You can also filter the notifications as per your requirements.

To view the Event Notification page, go to Settings > System Settings > Miscellaneous > Event Notification.

⚠️ You can also click the + Add New Filter icon to add a new employee filter as per your requirements.

Add/Edit event notifications

To add/edit event notifications, from the greytHR Admin portal, navigate to Settings > System Settings > Miscellaneous > Event Notification.

On the Event Notification page, click Add Notification.
From the Modules dropdown list, select the relevant module. Modules such as Payroll, Core HR, Attendance, Leave are available. For example, select the Attendance module.
From the Event Type dropdown, choose the appropriate event for which the notification should be triggered. Example for event types under the Attendance module include:
1. Permission Apply
2. Permission Apply on Behalf
3. Permission Reject
4. Permission Withdraw
5. Permission Auto-forward and more
From the Received By dropdown, select the recipient(s) of the notification. Options include:
1. Employee
2. Manager
3. Manager's Manager
4. Named User
  Note: You can either select one employee by name or number, or choose a group of employees for whom the configured template for an event type would be applicable.
In the Notifications section, select the Send notification when event occurs (instantly) checkbox to trigger the notification automatically.
Select any one of the Mail, Mobile Notification, or SMS tabs and fill in the details to send the notification via mail, mobile, or SMS as per your requirements.
Note: Communication messages sent via SMS and mobile notifications are currently disabled for Permission events under Attendance module.
To send via mail choose the Mail tab and enter the following:
1. From: Select the sender from the dropdown.
2. CC: Enter static or dynamic recipients to be copied.
3. Subject: Enter the subject of the email.
4. Body: Compose the email body using the available placeholders. If needed, you can copy content from the default templates provided for specific events and receivers in certain modules, or configure new templates as required.
  Note: The Placeholder Panel on the right helps you insert dynamic fields such as ${emp.name}, ${emp.joinDate}, ${reviewer.name}, etc. This panel is searchable and supports all supported variables.
From the Employee Filter dropdown, select the target group for whom this notification applies. You can click + Add New Filter to create a new custom filter.
Click Save.

Note:

You can edit/delete the existing event notifications by clicking the Edit/Delete icon available on each event type row.
Only one unique template is allowed per event and receiver type. Multiple templates for the same event and receiver type will not be supported.
You can also enable/disable the existing event notifications by clicking the ▶/॥ icons available on each event type row.

Add/Edit event notification: Frequently Asked Questions

What is the purpose of the Event Notification page?

The Event Notification page allows admins to configure automatic notifications for various system events such as Add Employee, Attendance Override, Permission Apply, Document Upload, etc. These notifications can be sent via email and are triggered instantly when the selected event occurs.

How can I add a new event notification?

From the greytHR Admin login, go to Settings → System Settings → Miscellaneous → Event Notification and click Add Notification.
Select the module, event type, recipients, and notification method.
Customize the content using the Mail tab and save your configuration.

Can I configure notifications for Permission-related events?

Yes. Under the Attendance module, you can configure notifications for events such as:

Permission Apply
Permission Apply on Behalf
Permission Reject
Permission Withdraw
Permission Auto-forward

Who can receive the notifications?

You can configure notifications to be sent to:

Employee
Manager
Manager’s Manager
Named User

You can also add specific users by selecting Employee User and entering their name or number.

What delivery methods are supported for notifications?

Currently, email (Mail tab) is supported for all events.
Mobile and SMS notifications are available for some events, but are disabled for Permission events.

Can I customize the email template?

Yes. You can edit the Subject and Body of the email.
Use the Placeholder Panel on the right to insert dynamic fields like ${emp.name}, ${reviewer.name}, ${permission.date}, etc.

Can I include others in CC or change the sender?

Yes. Under the Mail tab:

Use the From field to select the sender
Use the CC field to add static or dynamic recipients

Can I send notifications to a specific group of employees?

Yes. Use the Employee Filter dropdown to apply a predefined filter. You can also create a custom filter using the + Add New Filter option.

Can I disable or delete a notification later?

Yes. You can:

Edit/Delete an existing notification using the respective icons
Enable/Disable notifications without deleting them using the ▶/॥ icons on the Event Notification page.

Configure mail event handlers

Send email/messages to employees in bulk

Add/Edit leave event reminder