Updated in September- 2024 | Subscribe to watch greytHR how-to video
When employees forget their passwords for the ESS portal, they cannot reset them directly due to security reasons. As an admin, you must regenerate the password and share it with the employee. After entering the regenerated password, the employee will be prompted to create a new password of their choice.
The Regenerate Employee Password page allows you to regenerate an employee's password. You can either send the new password through email or view the password and communicate it to the employee.
To regenerate an employee's password, from the greytHR Admin portal, navigate to the Search Actions search box, in the Search here search box, enter Regenerate Employee Password.
To regenerate the employee password, perform the following actions:
From the greytHR Admin portal, navigate to the Search Actions search box, in the Search here search box, enter Regenerate Employee Password.
On the Regenerate Employee Password page, from the Select an employee dropdown list, select the employee for whom you want to regenerate the password. The page displays the Joined Date and Email.
Click the Generate & View button. The page displays the new password, and you can choose to manually inform the employee of the new password.
Click the Generate & Mail button to generate the password and send it through mail.
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