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Stay connected with former employees through greytHR’s Alumni portal

Updated in May-2025 | Subscribe to watch greytHR how-to video

The Alumni portal in greytHR helps organizations stay connected with their former employees. allows ex-employees to securely log in and access important post-employment documents anytime. Employees can download essential records such as payslips, Form 16, service letters, experience letters, and relieving letters without needing to contact HR.

With the greytHR Alumni portal, you can enhance the alumni experience, strengthen your organisation's brand, and maintain lasting connections with former employees for future rehiring or referral opportunities.

Watch the video to learn how to stay connected with former employees.

To start using this feature, begin by enabling the Alumni Portal on the New Features page.

To view the New Features page, navigate to My Account > New Features.

Getting started with Alumni portal

To enable the Alumni portal feature, from your greytHR Admin portal, go to My Account > New Features.

  1. On the New Features page, from the list of features, search for Alumni Portal.

  2. Click the card. The card expands.

  3. Click the Enable this feature button. The Enable Feature pop-up appears.

  4. Click Confirm to enable the Alumni Portal feature in greytHR. You can now configure Alumni Portal-related information as per your company policies.

Note: Only when you enable the Alumni portal feature you will be able to view and customize the portal options on the pages such as the Employee Options, Separation, and Off-boarding.

⚠️ Enabling this feature may affect your current billing. To ensure a smooth transition, please contact our customer support team before activating the feature.

Please refer to our Pricing page to better understand the pricing details of the Alumni portal.

In the greytHR Admin portal, after enabling the feature, the next step is to configure alumni options from the Employee Options page. This includes adding mandatory fields such as the Alternate Email ID and Alternate Mobile Number for individual employees. 

To view the Employee Options page, navigate to the Settings icon > System Settings > Employee > Employee Options.

Configure access duration of Alumni portal

To configure the access duration, from your greytHR Admin portal, navigate to the Settings icon > System Settings > Employee > Employee Options.

  1. On the Employee Options page, from the Employee Alumni Portal Access Duration spin box, select the required number of months to customize the default access duration for all employees.
    Note: By default, 18 months is set as the access duration.

  2. From the Mandatory fields for Exit field, select the options that you want to customize for individual employees as per your requirements. The selected options appear on the Separation and Off-boarding pages.  

  3. Click the arrow to move it to the next column.

  4. Click Save to update the configuration.

After enabling the feature and configuring the access duration, the next step is to customize the access on the Separation and Off-boarding pages for individual employees. 

Note: Alumni portal users will have limited access to basic information and document downloads. You can customize ESS portal features for alumni users by enabling the Alumni user role from the User Roles page.

Customize Alumni portal access details

The next step is to customize the access on the Separation and Off-boarding page for individual employees. 

As an admin, you can customize the alumni portal preferences while updating the exit/resignation details of an employee on the Separation and Off-boarding pages. 

You can apply the alumni portal customizations to already resigned employees as well as employees nearing their resignation. A communication will be sent to your employee on their last working day informing them about their extended ESS portal access.

You can customize the Alumni portal settings from:

  1. Separation page

  2. Off-boarding page

Manage Alumni portal access from Separation page

To provide access to the Alumni portal to an already separated employee from the Separation page, hover over the 9 dots and select Employee > Information > Separation.

  1. On the Separation page, from the Employee Type dropdown list, select Current Employees if you want to customize the alumni portal access for an active employee.
    Note: You can also select Resigned Employees if you want to customize the alumni portal access for an already resigned employee.

  2. From the Search Employee search box, enter the employee number or name for whom you want to add the information.

  3. Under the Resignation Status section, from the Separation Mode dropdown list, select RESIGNED. A list of sections appears.

  4. On the Exit Details section, click the Edit icon and select the Alumni Portal after LWD checkbox to enable access to Alumni portal services for the selected employee.

  5. From the Access Duration spin box, select the required months if you want to change the default value for the selected employee.

  6. In the Alternate Email ID textbox, enter an alternative email address for the selected employee.

  7. In the Alternate Mobile Number textbox, enter an alternative mobile number.

  8. Click Save to update the customized alumni portal details of the selected employee.

Note: To delete or remove the updated separation details, click the Edit icon on the Resignation Details section. You can remove the inaccurate details and click Save.

Manage Alumni portal access from Off-boarding page

The Off-boarding page in the greytHR Admin portal functions as a central hub for managing your employees' departure procedures. The page also provides you with an option to edit the alumni portal details of resigning employees. 

To view the Off-boarding page, hover over the 9 dots and select Employee > Admin > Off-boarding.

Once you have completed all the tasks for an employee under the Clearance column, you can initiate the post-clearance for the same. Initiating post-clearance moves the card from the Clearance column to the Post Clearance column and triggers the final exit checklist. 

  1. On the Off-boarding page, click the Monitor tab. The Post Clearance column displays all the approved resignation applications for which the exit checklist is initiated.

  2. Select the employee's card for whom you want to initiate post clearance and click View Details. The card opens.

  3. Click View all info. A form opens and displays all the exit details.

  4. Under the Workflow Details section, you can view the status of the Alumni Portal after LWD and Access Duration. You can click the Edit icon if you want to change the default value for the selected employee.

  5. Click Save to update the details.

Alumni Portal: Frequently Asked Questions

How to enable Alumni portal access on greytHR?

You can enable the Alumni portal from your greytHR Admin portal. Go to Account Settings > New Features.

Search for the Alumni Portal and enable the feature. 

Important: Enabling this feature will affect your current billing. To ensure a smooth transition, please contact our customer support team before activating the feature.

Once the Alumni portal feature is enabled, you need to configure alumni options such as access duration and mandatory information requirements from the Employee Options page. 

How to configure the Alumni portal options on greytHR?

You can configure the Alumni portal options from the Employee Options page. From the System Settings, go to Employee > Employee Options.

Select the required number of months for providing the Alumni portal access.
Note: By default, 18 months is set as the access duration.

Select the fields that you want to keep as mandatory requirements for the employee and save them. 

The next step is to customize the access on the Separation and Off-boarding page for individual employees. 

How to customize Alumni portal on the Separation page in greytHR?

To customize the Alumni portal on the Separation page, hover over the 9 dots and select Employee > Information > Separation.

Select the employee type as Current/Resigned Employee and search for the employee. 

Choose the Separation Mode as Resigned and edit the Exit Details section. 

Select the Alumni Portal after LWD checkbox to give the employee access to alumni services. You can also mention the duration of the access if you want to change the default duration. 

How to customize Alumni portal on the Off-boarding page in greytHR?

To customize the Alumni portal on the Off-boarding page, hover over the 9 dots and select Employee > Admin > Off-boarding.

Select the employee's card under the Post-clearance column and click View Details > View all info

In the Workflow Details section, you can see the status of Alumni portal access and the duration. Click the Edit icon to change the default settings for that employee.

Will alumni portal users have full access to the greytHR ESS portal?

No, alumni portal users will not have full access. They will have limited access to basic information and document downloads. You can customize what they can see or do by enabling the Alumni user role from the User Roles page.

Want to know more about how the greytHR Alumni portal works? 

Watch the video to get started with greytHR’s Alumni portal. 

Click here to subscribe to our YouTube channel for more greytHR how-to videos.

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